Cancellation & Refund Policy

Cancellation & Refund Policy  

Blissstore.in believes in helping our customers as much as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on Blissstore.in?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-       If you cancel your order before your product has been shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-       If you have received the product, it will be eligible for replacement, only in cases where there are defects/damages found with the product.

Refund Policy:

Refund will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.

Return Policy

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same.

If you think, you have received the product in a bad condition or if the outer packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 022-26332111 or email us at hello@blissstore.in mentioning your Order ID. We will ensure that a replacement is issued to you with no additional cost. Please make sure that the original product tag and product packing is intact when you send the products back to us.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, tags, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.